A Revenue Cloud Consultant wants to restrict the ability to cancel subscriptions via the cancel...

Exact Extracts from Salesforce Subscription Management and Billing Implementation Guides:

“The Cancel button in Managed Assets uses the InitiateCancellation Action API under the hood.”

“Access to this functionality is controlled by the InitiateCancellation permission.”

“Restricting this permission prevents users from triggering the cancellation process, even if the button or flow is visible.”

Step-by-Step Reasoning:

Requirement: Only super users can cancel subscriptions.

Mechanism: The cancel button invokes the InitiateCancellation Action API.

Solution: Remove this API permission for general users.

Why B is Correct:

It directly controls backend access to cancellation logic.

Super users retain permission; others cannot perform cancellations.

Why Others Are Incorrect:

A: Deactivating flows disables global processes — too broad and affects all users.

C: Page layout changes hide the button visually but don’t secure the backend API access.

References :

Salesforce Subscription Management Implementation Guide — Action API Permissions and Managed Assets

Salesforce Billing Implementation Guide — Asset Cancellation and Access Control