An approval administrator has enabled Smart Approvals and configured it for finance approval by checking...

Smart Approvals depends on consistent evaluation logic between the approvalstageand the approvalstep. For Smart Approval behavior to recognize that a previously satisfied approval remains applicable, the stage and step conditions must align appropriately. The source identifies the problem as a mismatch between those conditions.

If the condition evaluated at stage level differs from the condition governing the individual approval step, Revenue Management cannot consistently determine that the Smart Approval criteria represent the same approval requirement. As a result, checkingUse Smart Approvalalone does not produce the expected behavior.

Option A describes the aligned configuration and therefore would not explain why the functionality fails. Option C focuses only on the number of conditions. The critical issue is not simply condition count but whether the stage and step evaluate corresponding criteria.

The implementation lesson is that enabling a feature flag is only one part of Smart Approvals configuration. The underlying approval-stage and step logic must be semantically consistent so Salesforce can determine whether an approval can be intelligently reused or bypassed.

Study Guide Reference:Configure, Price, Quote — Quote Approvals; Smart Approvals; approval stages, steps, and conditions.

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