The Release Train Engineer (RTE) learns the teams feel the business value does not re-flect...

The Release Train Engineer (RTE) plays a crucial role in ensuring that the teams within the Agile Release Train (ART) understand the business value of their work. When teams feel that the business value does not reflect their effort and progress, the RTE can intervene in two key ways:

Coach the Business Owners’ review of objectives (Option B): The RTE can facilitate a better understanding between the teams and the Business Owners by ensuring that the scoring of objectives during the PI Planning reflects the specific details negotiated with the teams1. This involves coaching the Business Owners to appreciate the nuances of the teams’ efforts and the complexities involved in their work, leading to a more accurate reflection of the business value achieved.

Involve the team in the scoring process (Option D): The RTE can work closely with the teams to ensure they are actively involved when the Business Owners score the business value achieved1. This active involvement allows the teams to provide their perspective on the effort and progress, ensuring that the scoring process is transparent and that the business value assigned is a true representation of the work done.

These actions help in aligning the understanding of business value with the actual work performed by the teams, fostering a sense of fairness and recognition for the teams’ contributions to the ART’s objectives.