An effective Scrum Master helps the team with relentless improvement. According to the SAFe framework, the Scrum Master is a servant leader and coach for an Agile team who facilitates team events and processes, and supports teams and Agile Release Trains (ARTs) in delivering value. They help educate the team in Scrum, Built-in-Quality, Kanban, and SAFe, ensuring that the agreed Agile processes are followed. Moreover, they assist in removing impediments and fostering an environment for high-performing team dynamics, continuous flow, and relentless improvement1.
The Scrum Master’s role includes coaching teams in self-organization and self-management, helping them coordinate and participate in ART events, and increasing the effectiveness of SAFe across the organization. They are integral members of an Agile Team and share responsibilities with the team for their overall performance. The Scrum Master has specialty skills that support adopting SAFe Scrum practices, ensuring no substantial gaps, and that the team knows how to plan, execute, review, and retrospect. They can also actively coach SAFe Team Kanban teams and help each Agile Team achieve Team Flow1.
In summary, the Scrum Master’s responsibilities are centered around guiding the team towards continuous improvement and helping them overcome challenges that may impede their progress. This relentless pursuit of improvement is fundamental to the Scrum Master’s role within the SAFe framework1.
