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You need to validate call recording functionality.

You need to validate call recording functionality. Which Salesforce tool assists with this?

A.

Monitoring call logs and reports within Salesforce for recorded call availability.

B.

Utilizing the Call History related list on Case records to access and play recordings.

C.

Configuring Voice Call Transcripts to generate automatic text summaries of recorded calls.

D.

All of the above, providing various options for accessing, playing, and reviewing call recordings.

Salesforce Salesforce-Contact-Center Summary

  • Vendor: Salesforce
  • Product: Salesforce-Contact-Center
  • Update on: Jul 28, 2025
  • Questions: 205
Price: $52.5  $149.99
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