A Salesforce Maps implementation partner is meeting with a prospect that already uses a legacy...

Salesforce Maps is a powerful tool that supports field sales operations from top to bottom. It combines geographical data with CRM data, including critical features such as territory management, route optimization, geolocation tracking, and data visualization. To replace a legacy mapping solution with Salesforce Maps, the best action for an implementation partner is to transform the customer’s business processes and capture new requirements to implement in Salesforce Maps. This way, the partner can leverage the full potential of Salesforce Maps and tailor it to the customer’s specific needs and goals. The partner can also help the customer with the implementation process, such as assessing the current sales operations, defining the records and fields for the datasets, creating and publishing alignments, and controlling access to datasetsand alignments. The partner can also provide training and support for the customer to ensure a smooth transition and user adoption. References: Ultimate Guide to Salesforce Maps: How to Use & Implementation, Implementing Salesforce Maps Territory Planning, Best Sales Mapping Software | Salesforce Maps - Salesforce.com US, Salesforce Maps Configuration | Salesforce Trailhead, Discover Salesforce Maps | Salesforce Trailhead