Marianne, an Org Admin, hears feedback that it's difficult for her members to find channels.

The first step to addressing duplicate channels and improving discoverability is:

"Standardizing channel naming conventions, making it easier for members to find existing channels and understand their purpose."

Slack best practices emphasize that a standardized naming system helps with searchability and organization. Although adding channel topics and purposes (Option C) is also good practice, naming conventions are the first priority.

(Reference: Slack Administration Study Guide - Channel Management and Naming Best Practices)

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