You're an Org Owner at a 10,000-person company that uses Slack across the organization.

Salesforce Salesforce-Slack-Administrator Question Answer

In a recent feedback survey, employees have expressed frustrations about silos, lack of transparency, and difficulty locating information.

IT leadership asks you to provide metrics that can be tracked over the course of the next year to measure progress toward increasing transparency.

What type of data would you recommend the team track?

(Select the best answer.)

Number of weekly active members (i.e., active in the last 7 days)

Percentage of messages viewed in public channels vs. in private channels and direct messages (DMs)

Number of multi-workspace channels across the organization

Percentage of message engagement in org-wide announcements channels in the last six months

Salesforce Salesforce-Slack-Administrator Summary

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