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A nonprofit health care facility conducts an engagement and culture survey, and the results indicate...

A nonprofit health care facility conducts an engagement and culture survey, and the results indicate that employees throughout the organization believe leadership engages in favoritism by providing unequal opportunities for staff. General perceptions of the company's culture are poor, and many employees report intentions to leave their jobs. Several additional concerning findings are isolated to the philanthropic department, which is responsible for acquiring donors and securing charitable partnerships. Employees from this department report poor working relationships among staff, including gossiping and bullying among co-workers. Although the leadership team is aware of the poor working relationships in the philanthropic department, they have not asked the department director to address the issues because of the department's outstanding performance in recent years. However, after considering the recent survey results the leadership team decides to initiate a project to address the culture issues at the facility overall and within the philanthropy department specifically. The operations VP will oversee the project and ask an HR business partner (HRBP) to lead the project. The VP of operations requests that the HRBP collect additional survey data and conduct focus groups during the first phase of the project.

Although the leadership team initiated the project, a few members express concerns that the project is not a good use of the facility's funds. They are skeptical that the project will lead to any tangible benefits for the facility. Which action should the HRBP take to address the leadership team's opposition to the project?

A.

Finish gathering data for the project before addressing the leaders' concerns.

B.

Compile case studies of real-world examples where poor company culture resulted in organizational failure.

C.

Justify the investment in the project by highlighting the return on investment in relation to costs of turnover.

D.

Provide examples of steps the facility may choose to take to improve company culture during later phases of the project.

SHRM SHRM-SCP Summary

  • Vendor: SHRM
  • Product: SHRM-SCP
  • Update on: Dec 7, 2025
  • Questions: 134
Price: $52.5  $149.99
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