A small organization recently hired a new CEO with a strong marketing background.

Vendor: SHRM
Product: SHRM-SCP
Update on: Dec 7, 2025
Questions: 134

SHRM SHRM-SCP Question Answer

A small organization recently hired a new CEO with a strong marketing background. The CEO establishes a new sales approach focused on expanding business opportunities through the creation of new products, which will be marketed and sold by the sales force. The CEO believes her effectiveness is impaired by having too many direct reports. The CEO meets with the CFO and HR director. They decide to reduce the CEO's number of direct reports to those most relevant to the CEO's vision for the organization. The remaining employees are reassigned to the CFO who already oversees a team of three. This change allows the CEO to more effectively focus on the vision HR releases a memo informing employees of the change in reporting structure.

The CFO proposes a plan to improve process efficiency within the organization and asks the HR director to implement it. Some employees dislike the plan and refuse to follow it. What should the HR director do?

Hold a meeting with employees and listen to their concerns about the plan.

Invite the CFO to reinforce the need for employees to follow the plan.

Focus on telling the employees about the benefits of implementing the plan.

Conduct interviews with the employees who are refusing to follow the plan.