Which of the following statements is typically true of investors in open-end mutual funds?

The correct answer is B, Class A share investors do not pay a sales charge when redeeming shares. Class A shares are known as front-end load funds, meaning the sales charge is paid at the time of purchase, not when the shares are sold.

Step-by-step, Class A shares are purchased at the public offering price (POP), which includes the net asset value (NAV) plus the front-end sales charge. Once the investor has paid this upfront load, there is typically no additional sales charge upon redemption.

Choice A is incorrect because Class A shares do have a front-end sales charge when purchased. Choice C is incorrect because Class C shares are typically purchased at NAV (no front-end load), not POP. Choice D is incorrect because Class C shares often have a contingent deferred sales charge (CDSC) if redeemed within a short period (usually one year), meaning investors may pay a fee if they sell early.

Thus, the key distinguishing feature is that Class A shares charge at purchase, not redemption, making Answer B correct.