Your client is considering pre-approving certain apps for their Enterprise Grid, and asks you to...

The correct answers are B and D . Pre-approving apps is an app governance mechanism that reduces administrative friction while maintaining control. When app approval is enabled, users may need approval before installing apps; however, apps that are already approved can be installed and used without creating a new approval request. That directly reduces the request queue for Slack admins and gives employees faster access to approved productivity tools. Option B is correct because the approval workload decreases when commonly needed apps are already approved. Option D is correct because pre-approved apps can be installed without submitting a separate app request. Option A describes support or troubleshooting behavior, not an app approval benefit. Option C describes Workflow Builder capabilities, not the result of pre-approving apps. Option E invents a “walkthrough wizard” concept that is not the control being tested. Slack’s official app approval documentation states that owners can pre-approve or restrict apps, and members can install apps approved by a Workspace Owner.

Reference topic: Policies and Settings — app approval, app governance, pre-approved apps, and admin workload reduction.

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