To ensure that there is no gap between the customer's expectation from the project, and...

Quality control refers to the execution of the planned quality activities by the Scrum Team in the process of

creating deliverables that are potentially shippable. It also includes learning from each set of completed

activities in order to achieve continuous improvement. Within the cross-functional team, it is important to have

the skills necessary to perform quality control activities. During the Sprint Retrospect Meeting, team members

discuss lessons learned. These lessons act as inputs into continuous improvement and contribute to the

improvement of ongoing quality control.

Quality is required not only in products, but also in processes. Quality assurance refers to the evaluation of

processes and standards that govern quality management in a project to ensure that they continue to be

relevant. Quality assurance activities are carried out as part of the work. In fact, quality assurance is a

significant factor of the definition of Done. The deliverable isn’t complete if appropriate quality assurance has

not been conducted. Often, quality assurance is demonstrated during the Sprint Review Meeting.