In which of the following situations should Splunk Support be contacted?

In Splunk Cloud, when an app on Splunkbase indicates "Request Install," it means that the app is not available for direct self-service installation and requires intervention from Splunk Support. This could be because the app needs to undergo an additional review for compatibility with the managed cloud environment or because it requires special installation procedures.

In these cases, customers need to contact Splunk Support to request the installation of the app. Support will ensure that the app is properly vetted and compatible with Splunk Cloud before proceeding with the installation.

Splunk Cloud Reference: For further details, consult Splunk’s guidelines on requesting app installations in Splunk Cloud and the processes involved in reviewing and approving apps for use in the cloud environment.

Source:

Splunk Docs: Install apps in Splunk Cloud Platform

Splunkbase: App request procedures for Splunk Cloud