Seeing where actions and changes in system components can lead to significant, lasting improvements is...

Leveragein strategic thinking refers to identifying points within a system where small changes can yield disproportionate, sustainable improvements. Recognizing leverage points helps focus resources and efforts for maximum impact. The IASP SPP curriculum incorporates systems thinking concepts, emphasizing leverage as a tool for efficient and effective change. Change agency and followership relate more to roles and behaviors, while total quality management is a broader philosophy encompassing continuous improvement.【IASP SPP Study Guide - Systems Thinking】【Senge, The Fifth Discipline】