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You should use open questions to do which of the following?

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  4. SVC-19A
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  6. Apple Service Fundamentals Exam Practice Questions

You should use open questions to do which of the following?

A.

Obtain the customer’s warranty status.

B.

Check for understanding.

C.

Gather more information about an issue.

D.

Greet the customer.

Apple SVC-19A View All Questions

Apple SVC-19A Summary

  • Vendor: Apple
  • Product: SVC-19A
  • Update on: Jul 28, 2025
  • Questions: 70
Price: $52.5  $149.99
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Tony would like to create a new Apple ID to use with iTunes.
Drag the customer statement to its ideal response.
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TESTED 01 Aug 2025