Your company is considering purchasing a test tool suite from a respectable vendor.

Comprehensive and Detailed Explanation From Exact Extract of ISTQB Certified Tester Advanced Level – Test Manager v3.0 syllabus:

The syllabus reminds test managers thattool introduction must be problem-drivenandrequirements-based. Before (or alongside) demos, teams should clarify:

Athebusiness/testing problemsand improvement goals the tool is meant to address (e.g., traceability, automation scale, reporting).

Baclear set of tool requirements/selection criteriato objectivelyassess the toolduring a demo or evaluation.These two are theminimum critical questionsto ground any evaluation. WhileC,D, andEare important for later stages (rollout planning, piloting, and training), ISTQB stresses thatsuccessful adoption starts with defined needs and evaluation criteria, ensuring the demo and subsequent selection are aligned to real objectives.Relevant syllabus areas:Test Tool and Automation—Tool selection and introduction(identify problems/opportunities, define requirements and success criteria, evaluate, then plan pilot/rollout/training).