Which stage involves analyzing the As-Is process and preparing documentation like the PDD?

TheProcess Analysisstage involves thoroughlyanalyzing the As-Is processand preparing theProcess Definition Document (PDD). This stage is led by theBusiness AnalystandSolution Architect, often with input from process Subject Matter Experts (SMEs) from the Client Team.

Key activities include:

Shadowing process performers

Mapping step-by-step workflows

Identifying exceptions and business rules

Documenting input/output data

Noting system interactions

The PDD created in this stage becomes the foundation for the Solution Design and subsequent development phases. Accurate and complete documentation ensures that the automation solution will meet business needs and be technically sound.