Server-side scripts manage what?

Comprehensive and Detailed Explanation:

In ServiceNow, server-side scripts are executed on the server rather than the client's browser. These scripts are primarily responsible for managing operations related to the database and backend processes. They handle tasks such as querying and updating records, executing business logic, and interacting with external systems.

Option A: User access is typically managed through Access Control Rules (ACLs) and roles, which determine permissions for various resources. While server-side scripts can influence access decisions, the direct management of user access is not their primary function.

Option B: Playbook access pertains to the accessibility of guided sequences in workflows, which is managed through specific configurations and permissions, not directly by server-side scripts.

Option C: Forms and fields are part of the user interface and are primarily managed by client-side scripts, UI policies, and form configurations. Server-side scripts may influence the data displayed on forms but do not directly manage the UI components.

Therefore, server-side scripts in ServiceNow are chiefly concerned with database interactions and backend operations, ensuring that business logic is executed efficiently on the server.