A single user reports that while working offline his Virtual Vault only shows old items.

Veritas VCS-324 Question Answer

A single user reports that while working offline his Virtual Vault only shows old items. An investigation reveals that Vault Cache synchronization is failing. All other Veritas Enterprise Vault 12.3 operations are working normally in the client. Which troubleshooting option can an administrator use to resolve the issue?

perform a manual Synchronization of the mailbox from the Administration console and restart Outlook

click the Partial Reset option in Enterprise Vault Diagnostics and restart Outlook

deselect the Enterprise Vault Add-in from File > Options > Add-Ins > Manage COM Add- Ins and restart Outlook

ZAP the mailbox using an EVPM script and restart Outlook

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Veritas VCS-324 Summary

Vendor: Veritas
Product: VCS-324
Update on: Jul 27, 2025
Questions: 182

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Refer to the Exhibit.

Which two configurations are valid options for Microsoft Clustering in an Enterprise Vault environment?

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A single user reports that while working offline his Virtual Vault only shows old items.

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