The Define stage within the VeriSM™ model plays a pivotal role in creating a comprehensive...

Is it primarily integrated into the process of "Create the service blueprint," which involves the conceptualization and visualization of service components?

Does it align with the process of "Create the solution," where the definition of good service is intricately woven into the development of service solutions?

Is it an integral part of the process of "Define consumer needs," wherein the identification of consumer expectations contributes to the definition of good service?

Does it manifest within the process of "Gather requirements," where the compilation of essential requirements includes defining the attributes of good service?