Veeam University Hospital is considering using Veeam ONE to collect alarms from the virtual and backup infrastructure. Veeam ONE is a powerful monitoring and reporting tool that provides visibility and insight into the performance, configuration, and utilization of your backup and virtual infrastructure. Veeam ONE can also alert you about any issues or problems that may affect the availability or reliability of your data protection and recovery processes.
One of the options that is available for integrating Veeam ONE with ticketing systems is A. Configure Veeam ONE to send SNMP traps to the ticketing system.
This option means that:
•SNMP (Simple Network Management Protocol) is a protocol that allows network devices to communicate and exchange information with each other.
•SNMP traps are messages that are sent by network devices to notify a management system about events or conditions that require attention or action.
•Veeam ONE can be configured to send SNMP traps to a ticketing system when an alarm is triggered or resolved. This allows you to automate the creation and update of tickets based on the alarm data, such as the alarm name, severity, status, description, etc.
•To configure Veeam ONE to send SNMP traps to a ticketing system, you need to enable SNMP notifications in the Veeam ONE settings, as well as specify the SNMP server address, port, community string, and trap format. You also need to configure the ticketing system to receive and process the SNMP traps from Veeam ONE.
This option is a good choice for integrating Veeam ONE with ticketing systems, as it allows you to leverage the benefits and features of both solutions, such as:
•You can use Veeam ONE to monitor and analyze your backup and virtual infrastructure, as well as to detect and alert you about any issues or problems that may affect your data protection and recovery processes.
•You can use the ticketing system to manage and track the resolution of the issues or problems that are reported by Veeam ONE, as well as to assign and prioritize tickets to the appropriate staff or team members.
