Refer to the scenario.

The Exempt field is being used in Population Eligibility, and eligibility fields must be readable by the ISSG. If the domain security policy for a field denies View access, Workday cannot evaluate the eligibility and returns no data.

From Workday security governance:

“For integrations using Population Eligibility, the ISSG must have View permission on all fields referenced in eligibility rules.”

If View is missing, the eligibility rule cannot execute → No workers are considered eligible → Output contains zero records → Error logged for denied field access.

Therefore, the solution is:

• Grant the ISSG View access to the domain that secures the Population Eligibility field

Modify access (A/C) is not needed — eligibility only needs read-access.