What is needed to send a survey with multiple questions to a customer?

XSOAR provides two types of user-interaction mechanisms in playbooks:Ask tasksandData Collection tasks. Ask tasks present asingle questionwhose answer determines the playbook’s conditional path. Conversely, Data Collection tasks are specifically designed to gathermultiple questions, forming a structured form or survey.

The Admin Guide explains that Data Collection tasks allow multiple question fields such as text input, dropdowns, yes/no responses, and date fields. These tasks may be delivered via email links, the XSOAR UI, or external response pages. Once completed, responses are automatically populated into incident fields or context keys.

A Section Header (option B) only organizes information within playbooks and layouts; it does not collect user input. Conditional Ask (option C) is strictly limited to single-question logic branching. A “Survey task” (option D) does not exist as a named task type in XSOAR; surveys are implemented through Data Collection tasks.

Thus, the correct answer isA: Data Collection, as it is the documented method for sending multi-question forms to users or customers.