In a policy set where a department-specific file-type category must take precedence over a broader...

Option C uses the policy engine’s ordering behavior correctly. ZIA evaluates applicable policy rules in ascending order and applies the first matching rule, so a narrow department-specific File Type Control rule must appear above a broader global rule that could match the same transaction. This ensures that the intended scoped action is reached before the general control terminates evaluation. Zscaler’s policy-enforcement documentation explains ordered policy processing, and its File Type Control configuration guide covers creating and ordering file-control rules. A custom URL category changes destination matching rather than the precedence of file-type rules. DLP dictionary weighting affects content matching within DLP policy and does not override File Type Control evaluation. Bandwidth shaping controls traffic allocation; it cannot defer or reprioritize a security-policy rule. Specific-before-general ordering is therefore the deterministic solution.

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