A customer with Avaya Aura® Contact Center (AACC) has five calls waiting in queue for...

Avaya 3312 Question Answer

A customer with Avaya Aura® Contact Center (AACC) has five calls waiting in queue for the Customer Service Skillset. An agent becomes available to answer the calls.

Which call will be presented to the agent?

the call that has been in the system the longest

the call that has been in queue the longest

the call with the highest priorityin the script

the call for which the agent has the highest priority

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Vendor: Avaya
Product: 3312
Update on: Jul 26, 2025
Questions: 66

Price: $52.5 ~~$149.99~~

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A customer with Avaya Aura® Contact Center (AACC) has five calls waiting in queue for...

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