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In a Voice and Multimedia Contact Center, incoming email messages are read from the Email...

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In a Voice and Multimedia Contact Center, incoming email messages are read from the Email server, processed using email rules, and are stored in a multimedia database. Which component, installed on Contact Center Multimedia (CCMM), connects to the Email server at regular intervals to access configured mailboxes?

A.

the Multimedia Administrator

B.

the Email Manager

C.

the Multimedia Database

D.

the Outbound Campaign Management Tool

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Avaya 6211 Summary

  • Vendor: Avaya
  • Product: 6211
  • Update on: Aug 18, 2025
  • Questions: 60
Price: $52.5  $149.99
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TESTED 18 Aug 2025