Free CIPS L5M4 Exam Questions & Practice Tests

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1. Describe the SERVQUAL model that can be used to assess quality in the service industry...

2. John is looking at the potential of three different projects and is considering the Return...

3. Peter is looking to put together a contract for the construction of a new house.

4. What is a ‘Balanced Scorecard’?

5. Explain what is meant by ‘supplier selection’ (25 marks)

6. Describe 4 strategies a company could use to develop a supplier.

7. Describe what is meant by ‘Supply Chain Integration’ (8 marks).

8. Describe what is meant by Early Supplier Involvement (10 marks) and the benefits and disadvantages...

9. What is meant by the term benchmarking?

10. Outline three methods an organization could use to gain feedback from stakeholders (25 points)

11. What is meant by the term benchmarking?

12. What is strategic sourcing (10 marks) and what factors can influence this?

CIPS L5M4 Summary

Vendor: CIPS
Product: L5M4
Update on: Oct 31, 2025
Questions: 43
Page: 1 / 1

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TESTED 31 Oct 2025