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Can Social Studio's Sentiment Model be customized?

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Can Social Studio's Sentiment Model be customized? 01m 05s

A.

No, this is a managed service provided by only by Salesforce.

B.

Yes, after you have loaded your Twitter certification number.

C.

No, the sentiment is driven by Einstein calculations.

D.

Yes, customization options are available in Admin

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Salesforce Advanced-Cross-Channel Summary

  • Vendor: Salesforce
  • Product: Advanced-Cross-Channel
  • Update on: Jul 31, 2025
  • Questions: 102
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TESTED 31 Jul 2025