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A telecommunications company is implementing Service Cloud and Experience Cloud with a goal to have...

A telecommunications company is implementing Service Cloud and Experience Cloud with a goal to have a single view of their customers. Current system limitations have resulted in many duplicate and incomplete customer records with inadequate data quality in the millions of records. They want this issue remediated when migrating the data to Service Cloud and Experience Cloud.

Which two activities and tools should a Solution Architect recommend to address these concerns when planning the data migration activity and assure it is completed in a timely manner?

Choose 2 answers

A.

Q Duplicate Management in Salesforce can be used to identify and manage duplicate records.

B.

Use an ETL tool with a staging database in order to run data cleansing tools to obtain a clean data set.

C.

Iteratively test smaller loads against a developer or partial copy sandbox and the full load against a full copy sandbox.

D.

Iteratively test smaller loads against a developer sandbox and the full load against a partial copy sandbox.

Salesforce B2C-Solution-Architect Summary

  • Vendor: Salesforce
  • Product: B2C-Solution-Architect
  • Update on: Jul 30, 2025
  • Questions: 152
Price: $52.5  $149.99
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