To ensure the Smart Walk-Thru starts only on product pages with a Subscribe button, the Start Point must combine URL and element conditions. The ruleCurrent URL -> Contains -> /product-page AND Element on screen -> Is Visibletargets pages with “/product-page” in the URL (covering all product pages) and checks for the Subscribe button’s visibility. This ensures the Smart Walk-Thru is available only on relevant pages, following best practices for precise and reliable Start Points.
The other options are incorrect:
Element On Screen -> is visible(A) is too broad, applying to any page with the element.
Current URL -> is exactly ->www.PetShop.com/product-page(C) is too restrictive, missing subpaths.
Current URL -> Contains -> /product-page/mixed-bird-seeds OR Element on screen -> is Visible(D) is too specific to one product and uses OR logic, allowing starts on non-relevant pages.
Extract from Official WalkMe Documentation:
According to the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.2: Smart Walk-Thrus):
“For Start Points, combine URL rules (e.g., ‘Current URL contains /product-page’) with element visibility checks (e.g., ‘Element on screen is visible’) to ensure Smart Walk-Thrus start only on relevant pages.”
The courseGetting Started with Building WalkMe Solutionsstates:
“Use AND logic in Start Points, like URL contains and element visibility, to restrict Smart Walk-Thru initiation to pages meeting all criteria, ensuring relevance.”
Option B is the best Start Point rule.
[References:, SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.2: Smart Walk-Thrus., WalkMe Editor User Guide, “Configuring Start Points” Section., Course:Getting Started with Building WalkMe Solutions, Module 6: Smart Walk-Thru Configurations., ]