What should afinancial institution (FI) doin response to aformal law enforcement requestto produce documents?

Verify the officer’s identification and ask for the law enforcement request to be served when theChief Executive Officeris available to sign for it.

Ask for an extension to review the FI’sprivacy policyandconfidentiality policybefore providing any information under the law enforcement request.

Designate a person responsible for theinternal investigationin preparation of documents for the request.

Keepsenior management informedat all times to strategically organize a defense toterminate the law enforcement request.