Intelligent automation requires which initial element?

Intelligent automationbegins withintelligent processesthat are designed to adapt and respond to dynamic needs, supported by automation tools and resilient technology.

A.Correct.The foundation of intelligent automation is a process designed with adaptability and efficiency in mind.

B.Incorrect. Tools are important but secondary to having a well-designed process.

C.Incorrect. Resilient technology supports automation but does not serve as the starting point.

D.Incorrect. Resilient processes are an outcome of intelligent process design.

References:

ITIL 4: Role of intelligent automation in service management.

Agile and DevOps: Process-first approach to automation.