What are characteristics of a good process culture?

Ahealthy process cultureexists when processes are:

Documented and transparent

Communicated and agreed upon

Integrated into the daily mindsetof all employees

“Process culture means that all employees understand the importance of processes, can access them, and are aligned with process-oriented thinking. It is fundamental to BPM success.”

– ABPMP CBOK®, Chapter 9 – Process Organization

Such culture supports:

Engagement in improvement

Consistent execution

Long-term process governance