What must a process management dashboard provide regarding performance?

Aprocess management dashboardis a tool used formonitoring process KPIs and performance data. To be effective, it must providenear real-time information, enabling managers to maketimely decisionsand take corrective actions as needed.

“Dashboards provide visual representations of performance metrics in near real-time, allowing process owners and decision-makers to monitor trends and identify issues quickly.”

– ABPMP CBOK®, Chapter 6 – Process Performance Management

Benefits of near real-time dashboards:

Proactive decision-making

Faster problem detection

Operational visibility