What is an important step to complete to ensure sustainability at the end of a...

Sustainability requires aformal transfer of ownershipfor ongoing performance, measures, and reinforcement to line/operations. ACMP prescribes handoff of responsibilities, metrics, and controls to the business to prevent backsliding. Reports and archiving matter, but thesustainingmechanism is operational ownership. (Reference:ACMP Standard, Process Group 5 – Close; Outcomes: Transfer outcomes/ownership; Activities: Handover measures, controls, reinforcement plans.)