An employment support professional is representing a job-seeker to a potential employer.

The best initial response is to acknowledge the employer’s concern and explain how the job matching process ensures that the candidate has the skills and abilities to perform the job. This response demonstrates respect for the employer and confidence in the candidate, as well as the professionalism of the employment support professional. It also opens the door for further discussion about the candidate’s strengths and potential contributions to the employer’s business. The other responses are either too defensive, too dismissive, or too passive, and do not address the employer’s question effectively. References:

APSE CESP Practice Exam, Question 1

APSE CESP Certification Handbook, page 14, Domain 3, Task 3.1

APSE CESP Study Guide, page 23, Section 3.1.1