According to the HRPA Human Resources Competency Framework (Functional Domain: Reporting and Financial Management), the strategic use of workforce analytics requires linking HR data directly to organizational outcomes such as productivity, profitability, and customer satisfaction.
Extract:
“HR professionals use workforce analytics to connect human capital initiatives with business performance indicators, demonstrating HR’s contribution to organizational goals.”
(HRPA Competency Framework – Reporting and Financial Management, CHRP Level, Key Competency: Apply Data Analytics to Inform Business Decisions)
Option B correctly reflects this principle by linking HR initiatives (e.g., training, engagement, retention) with business unit outcomes, providing actionable insights.
Option A supports reporting accuracy but does not measure impact.
Option C focuses on efficiency metrics, not effectiveness.
Option D gauges morale, not goal progress.
Therefore, B. Concentrating on operational data by linking HR interventions to business unit outcomes is the most effective approach.
Verified Reference Summary:
HRPA Human Resources Competency Framework – Functional Domain: Reporting and Financial Management
CHRP Knowledge Exam Blueprint – Workforce Analytics and Metrics
HRPA Exam Preparation Guide – HR Measurement and Reporting