In the HRPA Human Resources Competency Framework (Functional Domain: Organizational Effectiveness), job performance is often analyzed using three categories:
Task performance – Job-specific duties and responsibilities.
Citizenship behaviour – Voluntary, positive employee actions.
Counterproductive work behaviour (CWB) – Intentional actions that harm the organization or its members.
CWBs are divided into four sub-categories:
Production deviance – Wasting resources, intentionally working slowly.
Property deviance – Theft, sabotage, misuse of company assets.
Political deviance – Gossip, favoritism, undermining coworkers.
Personal aggression – Harassment, abuse, or violence toward others.
Among these, production deviance and property deviance both directly disadvantage the organization by lowering productivity or damaging assets.
Extract:
“Counterproductive behaviours targeting the organization, such as property or production deviance, represent deliberate acts that undermine organizational performance.”
(HRPA Competency Framework – Organizational Effectiveness, CHRP Level, Knowledge Area: Job Performance and Employee Behaviour)
Therefore, B. Production deviance and property deviance is correct.
Verified Reference Summary:
HRPA Human Resources Competency Framework – Organizational Effectiveness
CHRP Knowledge Exam Blueprint – Job Performance and Counterproductive Behaviour
HRPA Exam Preparation Guide – Employee Performance and Behaviour
