New Year Sale Special Limited Time 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: xmasmnth

External customers can view the problem, change, and request records associated with their customer service...

  1. Home
  2. ServiceNow
  3. CIS-Customer Service Management
  4. CIS-CSM
  5. CIS-CSM Questions
  6. ServiceNow Certified Implementation Specialist - Customer Service Management Exam Practice Questions

External customers can view the problem, change, and request records associated with their customer service cases from the Customer and Consumer Service Portals. What can they approve in relation to cases via the portals?

A.

Change Records and Request Records

B.

Request Records and Escalations

C.

Problem Records and Incident Records

D.

Problem Records and Escalations

ServiceNow CIS-CSM View All Questions

ServiceNow CIS-CSM Summary

  • Vendor: ServiceNow
  • Product: CIS-CSM
  • Update on: Jan 2, 2026
  • Questions: 257
Price: $52.5  $149.99
Buy Now CIS-CSM PDF + Testing Engine Pack
Next
What is the benefit of a phased release approach?
Guided decisions is a decision authoring and execution capability that dynamically guides agents to resolve...
Previous

Payments We Accept

Your purchase with ExamsVCE is safe and fast. Your products will be available for immediate download after your payment has been received.
The ExamsVCE website is protected by 256-bit SSL from McAfee, the leader in online security.

examsvce payment method

Contact Us

Copyright © 2013-2026 examsvce.com. All Rights Reserved
mcafee secure

TESTED 02 Jan 2026