Deming uses the 94:6 ratio to describe:

Detailed Explanation: Deming’s 94:6 ratio indicates that approximately 94% of problems in an organization are due to management issues, with only 6% attributable to workers. This ratio highlights the importance of management’s role in creating systems and processes that support quality. According to the BoK, Deming’s perspective underscores the need for a management-driven approach to quality improvement, focusing on system optimization rather than individual blame.