One of the first steps in optimizing the supply chain is to

Developing a flowchart is a common initial step in optimizing the supply chain because it allows for a visual representation of the entire process. This visualization helps in identifying inefficiencies, bottlenecks, and areas that require improvement. It also facilitates communication among team members and stakeholders by providing a clear picture of the current state of the supply chain.

References: My response is based on general knowledge of quality management practices and supply chain optimization techniques. For the most accurate and updated verification, please refer to the ASQ Certified Manager Of Quality/Organizational Excellence study guide and handbook.