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Cloud Kicks is planning to provide different levels of support to customers in order to...

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Cloud Kicks is planning to provide different levels of support to customers in order to ensure its agents are working within the

confines of the service-level agreements (SLAs).

Which feature should the consultant consider?

A.

Entitlements

B.

Case Management

C.

Service Contracts

Salesforce CRT-261 View All Questions

Salesforce CRT-261 Summary

  • Vendor: Salesforce
  • Product: CRT-261
  • Update on: Aug 9, 2025
  • Questions: 196
Price: $52.5  $149.99
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TESTED 16 Aug 2025