Universal Containers (UC) is preparing to implement Service Cloud and wants to onboard its global...

Vendor: Salesforce
Product: CRT-261
Update on: Aug 9, 2025
Questions: 196

Salesforce CRT-261 Question Answer

Universal Containers (UC) is preparing to implement Service Cloud and wants to onboard its global support team. UC is gathering feedback from

the support team about how they will use Service Cloud. Requirements gathering sessions have resulted in a large set of deliverables.

What should a consultant recommend as the next step?

Identify and prioritize the requirements for the minimum viable product.

Prioritize the requirements based on the stakeholder who submitted them.

Prioritize the requirements based on requests from the regions.

Salesforce CRT-261 Summary

Price: $52.5 ~~$149.99~~