From a related list, what would a user click for personalize the layout of the...

In ServiceNow, when a user wants topersonalize the layout of the columnsin arelated list, they need to click theGear icon (⚙️).

Navigate to a record that contains arelated list.

Look at the top-right corner of the related list for theGear icon.

Click theGear iconto open the " Personalize List Columns " interface.

From there, the user canadd, remove, or rearrange columnsin the related list.

A. Magnifier– A magnifying glass is typically used forsearch functionsbut not for column customization.

B. Context Menu– The context menu (right-click) providesother actionsbut does not allow column layout changes.

C. Pencil– A pencil icon typically representseditingbut not column layout customization.

ServiceNow Personalizing List Views

ServiceNow CSA Training Module: " Personalizing Lists and Forms "

How It Works:Why Other Answers Are Incorrect:References from Certified System Administrator (CSA) Official Documentation: