Client Scriptsin ServiceNow are scripts that runon the client-side (browser)and execute in real-time based on user interactions with a form.
B. A client script
Runs in the user’s browserwhen they interact with the form.
Can trigger alerts, field changes, or validationsinstantly.
Example:
If a user changes thePriorityfield on anIncident form, aClient Scriptcan:
Display analert
Change other field values (e.g., auto-setImpact and Urgency)
Validate input before submission
A. A server script
Server-side scripts executeon the server, not in the browser.
These includeBusiness Rules, Script Includes, and Scheduled Jobs.
They runafter form submission, not during real-time user interactions.
C. A fix script
Fix scripts areone-time scriptsused fordata correctionsorinstance updates.
They donotexecute based on form interactions.
D. A business rule
Business Rulesrunon the serverand typically triggeron record insert, update, or delete.
They donotprovide real-time alerts in the user’s browser.
[References:ServiceNow Documentation:Client Scripts Overview, ServiceNow Developer Guide:Creating Client Scripts, , , , ]
