In an Email Notification, which one of the following is NOT true for the Weight...

Vendor: ServiceNow
Product: CSA
Update on: Aug 1, 2026
Questions: 522

ServiceNow CSA Question Answer

In an Email Notification, which one of the following is NOT true for the Weight field?

Only Notifications with the highest weight for the same record and recipients are sent

A Weight value of zero means the Notification is always sent when the Notifications When to send criteria is met

The Weight value defaults to zero

A Weight value of zero means that no email should be sent

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