In ServiceNow, users can quickly generate a report from a list view without needing to navigate to the Reports module. The two main ways to do this are:
Steps:
Open any list view (e.g., Incident, Change, or any table-based list).
Click thethree-line (hamburger) context menuon the top-left of the list.
SelectCreate Reportto generate a basic report based on the current list view.
Modify report settings (e.g., visualization type, filters, groupings).
Save the report for future reference.
Steps:
Apply the necessary filters to refine the list view.
Right-click on acolumn header(e.g., Priority, State, Category).
SelectCreate Reportfrom the context menu.
Configure the report visualization and save it if needed.
1. Using the Context Menu (Option C)2. Right-click on a Column Header (Option E)
Incorrect Answer Choices Explanation:A. Click on filter breadcrumb, drag and drop on the Report > Create New module
There is no such drag-and-drop functionality for report creation in ServiceNow.
B. Click Funnel, define filter conditions, click Create Report
TheFunnel iconis used to filter list views but does not directly generate reports.
D. Apply filter, right-click on column header, select Bar Chart
There is no direct "Bar Chart" option available when right-clicking on a column header.
Creating Reports from List Views
ServiceNow KB Article: KB0014148
Official CSA Documentation Reference:
