Whenimporting data from a spreadsheetinto ServiceNow, the step thatdefines where incoming data columns will be written in the receiving tableisField Matching.
Select Data Source– Choose the spreadsheet (CSV, Excel, etc.) that contains the data.
Load Data– Uploads the data into a temporary staging table.
Create Transform Map– Defines the mapping between the source data and the target table.
Field Matching–This stepmatches the columns from the source data to the fields in the receiving table.
Schedule Transform (if needed)– Optionally schedule automatic data transformation.
B. Load Data
This steponly loads data into a temporary tableand does not define field mapping.
C. Select Data Source
This step isonly about choosing the input file, not about mapping fields.
D. Schedule Transform
Scheduling only determineswhena transformation runs but does not define field mappings.
E. Create Transform Map
While transform maps define relationships between source and target tables,Field Matchingis the step that actually aligns specific fields.
[Reference:ServiceNow CSA Documentation – Data Import Process & Field Mapping, ServiceNow Product Documentation – Transform Maps & Field Matching(https://docs.servicenow.com), , ]
