In ServiceNow, when working with large lists of records, users canquickly filterrecords based on specific column values using built-in list functionalities.
A. On the list, locate and right-click on the value Hardware, select Show Matching
This is thefastestway to filter a list.
Steps:
Locate a record with theCategory = Hardwarevalue.
Right-clickon the word "Hardware."
Select"Show Matching"from the context menu.
The list is now filtered to display only records withCategory = Hardware.
B. Click Funnel icon, type Hardware, and click enter
TheFunnel icon(Filter) is used to createadvanced filters, but youcannot directly type"Hardware" into it.
You would need to manually create a filter condition:
Category→is→Hardware
C. On the Category column header, right-click and select Show > Hardware
Incorrect terminology—There is no"Show > Hardware"option.
Instead, you would need to useShow Matching(Answer A).
D. Right-click on magnifier, type Hardware, and click enter
There is no"magnifier"(search icon) method that filters records this way.
E. On Breadcrumb, click > icon, type Hardware, and click enter
Breadcrumbsprovide a visual representation ofexisting filters, but you cannotdirectly type values into breadcrumbs.
[References:ServiceNow Documentation:Filtering Lists, ServiceNow User Guide:List Context Menu Actions, , ]
